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3 cycle IVF package with money-back Guarantee

Money back offer1 for website


  • 1. What is the money back guarantee program and how does it work?

    It is a simple programme of “shared risks” – those who get pregnant will pay a bit more, so that those who don’t, will atleast not lost as much financially.

    Women come for fertility treatment with IVF with a lot of hope that they would get pregnant in the first attempt. Often this is based on case of a friend who got pregnant in the first IVF attempt.

    In spite of being explained that the chances of success even for somebody under the age of 38 is good but still only 45-50%, their hopes very high. So if they doesn’t succeed, they can be quite dejected.

    The three cycle package encourages couples to think of their IVF treatment as a well organised campaign rather than one single event. The fact that they are mentally (and financially) prepared for a three-cycle programmme, the couple is more relaxed and under less stress during the treatment. We think that helps the frame of mind and indirectly adds to the success as well.

    To show the couple that we are entirely with them in this treatment, we are offering a money back promise should there be no pregnancy in three attempts of IVF.

  • 2. Does this mean if we get pregnant in the first attempt, you will not refund us any money from the £8500 we have paid you?

    The scheme works on the premise that some couples will be luckier than others and get pregnant in the first attempt.

    Effectively they have paid us £8500 and had only one cycle of IVF. Having said that most couples wouldn’t mind being in that situation. Nobody really wants to have three cycles of IVF simplybecause the ticket allows you to Besides, what we are charging for 3 cycles is reasonable, many centres in London charge that sum for just a single cycle.

  • 3. When do you decide that the treatment has been successful? Does it simply mean a positive pregnancy test?

    Biochemical pregnancy or simply a positive pregnancy test does not mean much because on around 5-10% times such pregnancies will not continue. Successful pregnancy as defined by the HFEA only when a foetal heart beats are seen. This at the earliest is 5-6 weeks.

    It is well documented that establishing a clinical pregnancy at six weeks means that the likelihood of a live birth is very high, typically more than 95%.

    We are keen to not be terribly mean about documenting foetal heart sounds at six weeks. Our declaration of success will be a scan done at the eighth week of pregnancy which is six weeks after the embryo transfer.

  • 4. Why do you not look at a normal delivery of a live baby as the end point of successful treatment?

    That would ideally be the optimal endpoint. Having said that, you will agree that a treatment that we are offering is effectively a test tube baby treatment, not a full obstetric service. A fertility centre would like to be paid for the success of their fertility treatment. Seeing foetal heart sounds at eight weeks is a fair way of affirming that the IVF treatment has indeed succeeded. Further miscarriages due to problems such as uterine problems or even foetal abnormalities such as neural tube defect or other such problems or late pregnancy loss following medical complications of pregnancy etc. are beyond the remit of the IVF treatment.

    Having said that we are very much involved with our clients and we wouldn’t want to be commercially successful when somebody has lost the pregnancy later on. For that reason, if there is any loss of pregnancy up to 28 weeks of gestation, then we would still offer the couple further IVF treatments should that be available in their 3 cycle programme. The only change is they will not be entitled to a refund should they have had a clinical pregnancy.

  • 5. What all the three fresh cycles in the programme cover?

    Each fresh cycle included in the three cycled package (costing £8500) include a complete IVF cycle starting from all the monitoring scans from “down regulation”, follicle tracking and also the first pregnancy scan at six weeks of gestation and the final scan at eight weeks of gestation. The cycle also includes the egg collection procedure including all disposables and materials, the cost of light-general anesthesia that is given during egg collections (not simply sedation but light GA by a qualified anaesthetist), the embryo transfer done 48 hours later.

    Even the mandatory registration of the patient with the HFEA is included (costing £75 every time) is included in this price.

    This combination will account for almost 60% of all patients who do not require any additional treatment.

  • 6. What about ICSI? And blastocyst transfer?

    Blastocyst transfers are not done in every case needing IVF. It much depends on the number of embryos as well as the quality of the embryos. For that reason, we have not packaged the cost of blastocyst transfer.

    Should there be the opportunity then we can decide on blastocyst transfer and add the extra charge.

    We are careful that the cost of blastocyst transfer that we charge the patient is far less than the usual fees charged in most centres. We charge only £600 for blastocyst transfer.

    ICSI is required in around 40-50% of cases. Sperm counts done in the evaluation of the couple can sometimes tell us that an ICSI will be needed and that could happen wherein the mobility is extremely poor or the sperm count itself is poor. In such situations we charge an additional £1000 for ICSI.

    We have kept these charges different so that couples who do not need these extra services (which will be the majority) are not charged for the extra services.

  • 7. Is there a way that we can include ICSI, blastocyst transfer and embryo freezing in the package as well ?

    The three additional procedures (together) will typically cost more than £2000 each time. For an additional payment of £4000 which will include any of the three procedures that you may require in your 3 attempts of fresh IVF. This could be considered as an additional insurance package which takes care of any unexpected expense in the three cycles.
  • 8. If I have frozen embryos and I oblige to have FET (frozen embryo transfer) cycles immediately or can I have all my three attempts of IVF first and the FET later?

    Our programme requires that you have the FET transfers done as the next attempt instead of going through another fresh cycle of IVF.

    There are several reasons for this. Primarily a fresh attempt of IVF includes injections for 4-6 weeks and then surgical procedure and anaesthesia and all the risks involved with it.

    Frozen embryo transfer on the other hand involves far fewer drugs and is much less stressful with a success chance almost as good as a fresh attempt.

    We would not charge you for a frozen embryo transfer attempt and consider that as your second attempt or third if we have done the fresh embryo transfers after the first fresh IVF attempt. However if you do not conceive after the FET and need to go back to the fresh cycle, we would simply charge you the fees payable for the FET and you are back with the programme, and have the remaining fresh IVF attempts.

    This way we haven’t put you through unnecessary medications and surgical procedure as well as optimize the chances of success.

  • 9. What about the cost of medications?

    Typical IVF medication cost will be around £1500 to £2000. Most of our clients will be offered a subsidized rate for medications typically around £1200 which includes the cost of all their injections as well as progesterone pessaries. This is an indicative price and we cannot assure it until the time of the cycle.
  • 10. Will the clinic charge us for consultation fees etc.?

    The charges we have mentioned are for specific packages and within those packages it clearly mentions whether it includes consultation or not. For example a PCOS awareness package is only £50 and it also includes consultation about the implications of PCOS if you have. However it is entirely up to the clinic to charge you their regular consultation if their discussion is about other problems including fertility that you may have. We have instructed partner clinics to be very clear about all charges, so there are no surprises.

    We had mentioned three IUI package for £1100, which is the fee for the actual treatment. Leading up to the treatment there will have to be consultation, evaluation of your hormones, infection screen etc. Those charges will be additional and will be discussed by the clinic in good time for you to be prepared.

    Where we are offering infertility investigations and consultations for £300 only, that price will stand but again if you need infection screen or tubal patency test, those charges will be extra and will be informed to you by the clinic and pay to them directly.

  • 11. Will there be any extra fees in the IVF treatment ?

    The package mentioned here is for the actual IVF treatment but prior preparation including consultation, basic investigations, infective screen etc. will have to be done as well and that will be charged differently.

    Similarly if you need more than plain IVF, i.e. ICSI or blastocyst transfer etc. those charges will be added on but that information will be given to you as well.

    That the money back guarantee is on the basic IVF package and all the other additional charges that you have paid i.e. including consultation fees and infection screen and even additional process like ICSI etc are not a part of the refund calculation.

  • 12. Is the offer open to everybody? How do you choose women who are eligible for the offer?

    For various reasons, not everybody can be given this offer however our estimate is around 90%-95% of all applicants will be eligible to receive a “money back” offer of which more than 70-80% will receive the maximum refund offer of 75% of the amount paid. The other 15% will receive slightly reduced refund offers but everybody, our 100% applicants, will be able to benefit from the “three cycle” offer at the much reduced price.

    The decision to offer this deal will be based on review of any previous tests done and any past IVF attempts, and any new tests we order.

  • 13. Will there be a fee for reviewing before you give us the refund offer?

    The consultations and investigations that are needed to confirm the money back offer for any client is actually not a lot different from the basic consultation process that happens before any IVF cycle. However we are keen that none pay for investigations and consultations if we are not in a position to offer them a deal that is acceptable to them. For that reason the process involved were as follows –

    1. The client pays the basic £100 to confirm their review appointment with our partner IVF clinic.
    2. You will have blood tests, 3D ultrasound scans and review of any past tests or treatments.
    3.Based on our evaluation we will make an offer to the client clarifying whether we are offering them the best refund offer of 75% or 50% based on the case. We expect 80% of our applicants to be made their full offer of 75% refund.

    Should the client accept the offer, the registration fee of £100 is credited towards the consultation and investigation fees that are applicable. Should the client now refuse the offer, the £100 is refunded.

  • 14. Does the £8500 include pre-treatment investigations etc ?

    There are various pre treatment consultations and investigations need to be done for taking patient for IVF cycle treatment. These tests include blood tests, ultrasound scan, saline infusion scan to check the endometrium, semen analysis etc. These investigations and consultations themselves will cost upwards of £800 to £1000 in most IVF centres.

    For example saline infusion 3D USG scan to check endometrium typically cost £250-£300. Infection screening on both the partners costs around £200-£250 each and “endometrial preparation” prior to treatment typically costs £300. There is a “capped pre IVF fees” offer which you could discuss with the clinic and avail.

    Typically you pay no more than £1000 before the first attempt of IVF.

  • 15. What if I do not want to continue with three cycled IVF for any change of circumstances?

    A- There could be many reasons why a woman/couple may choose not to continue with the three cycle IVF package that they have paid for. It could be change in personal circumstances, inability to bear the stress of everything that’s involved in fertility treatment or any thing else. Such occurrence obviously jeopardises our equations that have made this offer possible. However we are keen that every client of ours, even the ones that doesn’t continue treatment, feels that she has been treated fairly. We will deduct £4500 for the treatment of a single cycle if the woman is undergoing only one cycle of IVF. Is she has undergone two cycles, then there is no refund. There is no refund on any previous consultations, preparations for the costs of drugs, or ICSI, blastocyst transfer or any other additional costs involved.